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Summary
Motivated Executive joint shop with 5 years of experience boosting sales and customer loyalty through individualized service. Resourceful expert at learning customer needs, directing to desirable merchandise and upselling to meet sales targets quotas. Committed to strengthening customer expectations and customer experiences with positivity and professionalism when answering request and processing sales.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Business Center Manager position. Ready to help team achieve company goals.
Experience
Business Center Manager
1- Analyzed risks and profitability of assigned client portfolios to ascertain ongoingfavorability and conformity with office terms.2- Managed 2 persons team by conducting performance evaluations, promotions, salaryrecommendations and disciplinary actions.3- Provided suitable credit, deposit or other customer services as well as counsel and adviceto best meet clients\' needs.4- Reported issues to higher management with great detail.5- Directed management meetings to enhance collaboration and maintain culture based ontrust and group problem-solving.6- Boosted team member productivity by enhancing performance monitoring and institutingmotivational approaches.7- Acquired, expanded and maintained client relationships with inside and outside businessdevelopment activities.8- Managed purchasing, sales, marketing and customer operations efficiently.9- Developed programs to maximize branch profitability, minimize risk and improve customerservice and product knowledge.
Executive Business Center
2- Greeted customers and offered assistance with selecting merchandise, finding accessoriesand completing purchases3- Collaborated with managers to provide customer feedback and recommend operationalchanges to meet emerging trends4- Used consultative sales approach to understand customer needs and recommend relevantofferings5- Identified new targets, developed new business opportunities and presented product linesto customers6- Achieved sales goals of service targets by leveraging interpersonal communication skillsand product knowledge to cultivate and secure new customer relationships.7- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.8- Exceeded goals through effective task prioritization and great work ethic.9- Used Microsoft Word and other software tools to create documents and othercommunications.10- Improved operations through consistent hard work and dedication.
FieldOfficer
Completed efficient store resets to prepare store for
special promotions and seasonal updates.
Liaised with customers, management and sales
team to better understand customer needs and
recommend appropriate solutions.
Used consultative sales approach to understand
customer needs and recommend relevant offerings.
